Privacy Policy

Trust Contractors Ltd (“Trust Contractors”, “we”, “us”) is a Kigali-based construction firm. This policy explains what personal information we collect when you use our website or contact us, how we use it, and the choices you have.

Information we collect

When you request a quote, send us a message, or contact us, we collect the details you provide — typically your name, email address, phone number, project location, and any information you include about your project. If you upload photos or sketches, we store those too. We also collect basic, non-identifying usage data (such as pages visited) to help us improve the site.

How we use your information

We use your information to respond to your enquiry, prepare quotes, deliver and manage construction projects, and stay in touch about work you have asked us to do. We do not use your details for unrelated marketing without your consent.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate — for example, our messaging, file-storage, and hosting partners — and only as needed to provide our services. We may also disclose information where required by Rwandan law.

Data storage and security

Your information is stored on secured systems and uploaded files are served through a content-delivery network. We apply reasonable technical and organisational measures to protect it, though no method of transmission or storage is completely secure.

Your rights

You may ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below and we will respond within a reasonable time.

Cookies

Our public website uses minimal cookies. Staff accounts use a secure session cookie solely to keep authorised users signed in to the staff area.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its effective date.

Contact us

Trust Contractors Ltd — KG 11 Ave, Kacyiru, Kigali, Rwanda.
Email: hello@trustcontractors.rw · Phone: +250 788 572 067